You can exercise your right of withdrawal within 15 calendar days, counted from the date of hire. During this period, you can cancel the order, request the return of the product and refund the amount paid, without having to assume any extra expenses (except transport costs generated by the return).
In accordance with article 102.d) of Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, or being applicable the supply of goods that may deteriorate or expire quickly, so that the right of withdrawal can not be exercised on bottles that have been opened, for example, due to the rapid deterioration of contents in such cases. However, if one of the containers has been opened and a small amount has been consumed for tasting and the customer has not been satisfied, the right of withdrawal may also be exercised in accordance with the preceding paragraph.
To do this, you must contact us directly through the information provided in the order or through this withdrawal form. Once the product has been received and checked, we will proceed to refund the purchase price within a maximum period of 10 days, provided that the product received is the original and is complete and in perfect condition. Said refund will be made through the same form of payment in which the order was made. You have the right to withdraw from this contract within a period of 15 calendar days without the need for justification. The withdrawal period will expire 15 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired the material possession of the last of those goods.
